Call Our Sales Centre

0034 952 010 016

We´re open seven days a week Get Times

Telephone Hours
Insurance Sales:

Mon - Fri: 8.30am - 9pm

Sat:8.30am - 6pm

Sun:10am - 6pm

Customer Service

Mon - Fri: 8.30am - 6pm

Sat:8.30am - 1pm

Sun: Closed

Contact us

Contact Staysure on the Costa del Sol

As a predominantly online company Staysure encourages any direct contact in the first instance via email and we will endeavour to resolve your enquiry within 24 hours. However should you have an urgent query and would prefer to speak to an advisor please call our professional and friendly customer services team based in our Spanish call centre or write to us at the address below.

If you need to contact us about or an incident that may result in a claim in the future, please contact the Claims Department directly via the email address provided below. Staysure is an intermediary between you, the policy holder and the Underwriter, therefore Customer Service Advisors are unable to answer any questions relating to your particular situation or comment on the likely outcome of any claims.

 

By Telephone

Contact our Spanish customer support team by telephone on:

+34 952 010 016

Mon - Fri: 10am - 6pm
Sat: 10am - 2pm

 

 

By Post


Customer Service Manager
Staysure.co.uk Limited
Calle Marques del Duero 17
San Pedro de Alcantara, 29670
Malaga

 

By Contact Form

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10 reasons to choose Staysure

 
  • 220 pre-existing medical
          conditions covered FREE
  • Outstanding customer service
  • Quality cover
  • Multiple choices of cover level
  • Quick quote process
  • Low prices
  • Simple purchase process
  • FSA regulated and authorised
  • Efficient claims service
  • 14 day refund policy

Client testimonials

 

"Thank you for keeping your word by phoning me to let me know that my policy was being sorted and then again to check that I had received it. You have restored my faith in human nature. So thank you again."

S Bell

"Thanks for sorting out our travel insurance, it's nice to see an insurance company doing that bit extra"

Ken Gregory

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