Staysure complaints contacts

Please include your policy number in all correspondence.

Complaints related to Staysure travel insurance policy sales Customer Services Manager
Staysure.co.uk Ltd
McGowan House
Waterside
The Lakes
Bedford Road
Northampton
NN4 7XD
Tel: 0800 088 4828
Email: info@staysure.co.uk
Complaints related to Staysure travel insurance claims (including expat travel insurance) The Managing Director
ERV/ETI International Travel Protection
Afon House
Worthing Road
Horsham
West Sussex
RH12 1TL
Email: contact@erv.co.uk
Complaints related to ABC home insurance claims ABC Insurance
69 Park Lane
Croydon
Surrey
CR9 1BG
Tel: 0800 028 9822
Email: abccomplaints@LV.com
Complaints related to Prestige home insurance claims Head of Customer Relations
AXA Insurance
Civic Drive
Ipswich
IP1 2AN
Tel: 01473 205 101
Email: customercare@axa-insurance.co.uk
Complaints related to Towergate home and holiday home insurance claims The Complaints Officer
Towergate Underwriting
Towergate House
St Edward’s Court
London Road
Romford
Essex
RM7 9QD
Tel: 01708 777 720
Complaints related to Ageas home and car insurance claims Customer Services (Complaints)
Ageas Insurance Limited
Ageas House
Hampshire Corporate Park
Templars Way
Eastleigh
Hampshire
SO53 3YA
Tel: 0345 122 3019 (home)/0345 122 3018 (car)
Complaints related to Allianz home and car insurance claims Allianz Car and Home
2530 The Quadrant
Aztec West
Almondsbury
Bristol
BS32 4AW
Tel: 0344 209 0841
Email: allianzretailcomplaints@allianz.co.uk
Complaints related to Aviva home and car insurance claims Use Aviva’s online complaints form located here.
Complaints related to Covea home and car insurance claims Customer Relations
Covéa Insurance
50 Kings Hill Avenue
Kings Hill
West Malling
Kent
ME19 4JX
Tel: 0330 134 8300
Email: customer.relations-wmg@coveainsurance.co.uk
Complaints related to Integra home insurance claims Integra Insurance Solutions Ltd.
Currer House
Currer Street
Bradford
BD1 5BA
Tel: 01274 700 810
Email: claims@integra.co.uk”
Complaints related to Paragon home insurance claims Paragon International Insurance Brokers Ltd
140 Leadenhall St
London
EC3V 4QT
Tel: 020 7280 8220
Email: complaints@paragonbrokers.com
Complaints related to Legal and General home insurance claims Legal & General Assurance Society Limited
City Park
The Droveway
Hove
BN3 7PY
Tel: 0370 010 4080
Email: online.complaints@landg.com
Complaints related to Plum home insurance claims The Customer Liaison Officer
Plum Underwriting
3 Lloyd’s Avenue
London
EC3N 3DS
Tel: 0345 450 4938
Email: complaints@plum-underwriting.com
Complaints related to LV= car insurance claims Customer Complaints
Box 2
LV=
County Gates
Bournemouth
Dorset
BH1 2NF
Tel: 01202 292 333
Email: feedback@lv.com
Complaints related to Highway car insurance claims The Customer Care Department
Highway Insurance
Highway House
171 Kings Road
Brentwood
Essex
CM14 4EJ
Tel: 0800 028 9822
Email: customercare@highway-insurance.co.uk
Complaints related to Sabre car insurance claims Sabre Insurance Company Limited
Sabre House
150 South Street
Dorking
Surrey
RH4 2YY
Tel: 0330 024 4696
Email: claims@sabre.co.uk
Complaints related to Super Cover gadget insurance claims The Customer Services Director
Waterside House
20 Riverside Way
Uxbridge
UB8 2YF
Tel: 0203 794 9294
Email: complaints@supercoverinsurance.com
Complaints related to TalktoTIM travel insurance policy sales The Customer Service Manager
Talk to TIM
McGowan House
Waterside
The Lakes
Bedford Road
Northampton
NN4 7XD
Tel: 0333 006 3212
Email: info@talktotim.co.uk
Complaints related to TalktoTIM travel insurance claims (ERV) The Managing Director
ERV
Albany House
14 Bishopric
Horsham
West Sussex
RH12 1QN
Email: contact@erv.co.uk
Complaints related to TalktoTIM travel insurance claims (Cigna) Cigna Travel Insurance
Customer Relations Department
1 Drake Circus
Plymouth
PL1 1QH
Tel: 0330 100 7701
Email: customerrelations.plymouth@cignainsurance.co.uk
Complaints related to TalktoTIM travel insurance claims (Travel Insurance Facilities Group) The Managing Director
The Claims Manager
Travel Claims Facilities
PO Box 420
Tonbridge
Kent
TN9 9DE
Tel: 0203 829 6761
Email: claims@tif-plc.co.uk
Complaints related to TalktoTIM travel insurance claims (UK General Insurance) Customer Relations Department
UK General Insurance Limited
Cast House
Old Mill Business Park
Gibraltar Island Road
Leeds
LS10 1RJ
Tel: 0345 218 2685
Email: customerrelations@ukgeneral.co.uk
Complaints related to TalktoTIM travel insurance claims (Astrenska) The Claims Director
Intana
Sussex House
Perrymount Road
Haywards Heath
West Sussex
RH16 1DNE
Tel: 0208 865 3072
Email: quality@intana-assist.com

For other insurance claim complaints addresses, please consult your policy document.