Telephone Hours
Insurance Sales
Customer Service
Here, we outline the key facts of Staysure Travel Insurance policies in light of the potential impact of Brexit:
If you have, or are taking out a policy with Staysure, then Brexit should have no impact on the validity of your travel insurance policy. That includes our Single Trip and Annual policies for UK residents.
If you’re concerned about a specific scenario, then it’s worth checking your policy documents carefully to see what is and isn’t covered by your chosen level of cover.
If you are concerned about potential delays to your travels, you might want to consider optional Travel Disruption Extension cover.
If you are concerned about the potential insolvency of your travel provider that may be caused by Brexit and whether your policy will cover you, then it will be important to check that you have End Supplier Failure – which is available as standard with our Comprehensive policies.
If you want to change your holiday dates because of Brexit and are still planning on going to the same place, then in terms of your travel insurance, we are happy to transfer the period of cover free of charge, as long as the departure date is within six months, subject to underwriters’ acceptance.
Get Quote
#1 Most Trusted Travel Insurance Provider
Moneywise in 2017 & 2018
24 hour medical emergency support
UK Contact Centres open 7 days a week
We’ve given over 6m people peace of mind
Data covers 2005 to 2019You can declare your medical conditions through our online medical screening process, which is a straightforward set of questions for us to understand how your medical condition affects you. Or, if you prefer, you can complete the medical screening over the phone.
It’s important that all pre-existing conditions are declared on your medical travel insurance.
This will avoid large medical bills if you need treatment in another country. Failure to disclose any pre-existing medical conditions may affect the validity of your policy should you need to claim.
| Basic | Comprehensive |
|---|---|
| Medical emergencies and repatriation | |
| Up to £5 million | Unlimited |
| Cancellation | |
| Up to £500 | Up to £5,000 |
| Cutting your holiday short | |
| Up to £500 | Up to £5,000 |
| Baggage claims | |
| Up to £300 | Up to £2,500 |
| Cash lost or stolen | |
| Up to £250 | Up to £500 |
| Personal liability | |
| - | Up to £2 million |
| Legal protection cover | |
| - | Up to £25,000 |
| End Supplier Failure | |
| - | £3,000 |
| Excess | |
| £85-£100 | £65 |
| Basic | Comprehensive | |
|---|---|---|
| Medical emergencies and repatriation | Up to £5 million | Unlimited |
| Cancellation | Up to £500 | Up to £5,000 |
| Cutting your holiday short | Up to £500 | Up to £5,000 |
| Baggage claims | Up to £300 | Up to £2,500 |
| Cash lost or stolen | Up to £250 | Up to £500 |
| Personal liability | - | Up to £2 million |
| Legal protection cover | - | Up to £25,000 |
| End Supplier Failure | - | £3,000 |
| Excess | £85-£100 | £65 |
"Having used Staysure Insurance before they were my first choice when booking another trip. Very happy with the cover provided and how easy the website is to navigate. Would highly recommend."
Chrissy
"I was unexpectedly diagnosed with an illness that was thankfully cured by surgery. I travel a lot and was unsure how this would affect travel insurance. I phoned Staysure and was given clear and helpful information, asked quite detailed health questions and was finally given a very competitive quote for an annual policy with the option to pay monthly. Very efficient service, great company to deal with."
Lorna Soutter
"The website was very easy to use and provided good and helpful feedback "
Kenneth Tattersall
For Staysure, Travel Disruption Extension is available on both Basic Travel Insurance and Comprehensive Travel Insurance policies as an optional extra and can be bought online or over the phone.
Claims under this section that may be caused by any unforeseen Brexit travel disruption will be honoured for any policies sold until the date at which Brexit disruption is a known event.
Our Optional Travel Disruption Extension will cover Brexit related incidents for the following:
As part of our optional Travel Disruption Extension, you will only be covered for Parts A and either B or C as explained below:
Part A – Travel Delay
A claim may be submitted if your journey is delayed for more than 12 hours at the departure point of any connecting public transport in the United Kingdom or to your overseas destination.
Part B- Irrecoverable Unused Accommodation
A claim may be submitted if your journey is delayed for more than 12 hours for accommodation and travel costs (and other pre-paid charges) which have been paid or are contracted to be paid because the insured was not able to travel due to a covered incident under Part A.
OR
Part C – Additional Accommodation Expenses
A claim may be submitted if the journey is delayed for more than 12 hours for additional travel and accommodation expenses necessarily incurred in reaching the pre-booked overseas destination because the insured was not able to travel due to a covered incident under Part A.
Automatic cover extension:
If you have Staysure Travel Insurance, we can extend your cover for an extra 72 hours for people who find themselves stranded abroad due to their planned inbound journey being affected by Brexit.
For more information on the wider issues of how travel will change after Brexit for Brits, see Brexit: How will it affect my holiday?
Whenever you need us, our 24/7 claims team is here for you.
View claims information95%
of claims paid in 5 working days^* Moneywise Customer Service Awards 2018
** 2019 British Travel Awards
^ Based on all quotes given Oct-17 to Sep-18
Number 1 travel insurance as rated by over 50,000 people on Trustpilot.
