Travel Insurance Claims
For further information and to download a claims form, please click on the relevant link below.
You will need to download and submit a form for each area you would like to make a claim.
- Cancellation claim
- Curtailment claim
- Delay and disruption claim
- Medical expenses claim
- Personal effects claim (including baggage delay)
- Personal liability claim
- Winter sports claim
Emergency & Repatriation Assistance Helpline
Please contact ERV 24 hrs Emergency & Repatriation Assistance Helpline:
Outside UK: +44 1403 288 414
When calling from within the USA: +1 844 780 0639
When calling from within Canada: +1 819 780 0639
Inside UK: 01403 288 414
Outside UK: +44 1403 288 410
Inside UK: 01403 288 410
Calls may be monitored or recorded for security purposes to ensure we maintain a quality of service at all times.
Amendments & Upgrades
At Staysure.co.uk we recognise that your personal circumstances may alter after the purchase of your insurance. If you have an Annual Multi-trip policy, we ask that you notify us of any change of address or contact details in order to fulfil our requirements to invite renewal not less than 21 days prior to expiry. It is possible to amend certain sections of this policy; however an additional charge may apply. Please notify our customer services team on 0844 692 8418^.