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Policy Documents for Travel Insurance

It’s important to read through your policy documents before you set off on your trip. They explain your policy in detail – what you’re covered for, and what you’re not.

Cover can vary between policy documents, so to find the right documents you’ll need to know when you bought your policy. You can also find your policy documents by logging into your My Staysure account.

You can upgrade cover at any time, just as long as you haven’t travelled or made a claim. To upgrade your cover from Basic to Comprehensive, or to add an optional extra to your policy, simply call our Customer Service team.

Insurance Product Information Documents (IPIDs)

If you haven’t bought your travel insurance policy yet, then Insurance Product Information Documents (IPIDs) are really useful to read. There’s an IPID for each policy type and additional cover option. IPIDs can help to make sure that the policy you’re choosing is right for you.

Can’t find what you’re looking for?

If you took out a policy some time ago, you can find your travel insurance policy documents by logging into your
My Staysure account. Alternatively, you can browse the documents in the section below.

If you took out a policy some time ago, you can find your travel insurance policy documents by logging into your
My Staysure account.

 

Alternatively, you can browse the documents in the section below.

Archived policy documents

If you bought your policy before 25 November 2020, this section will contain the relevant policy documents.