Most reviewed travel insurance provider
Voted Best Company for Travel Insurance 7 years in a row by the British Travel Awards
Most reviewed travel insurance provider
Most reviewed travel insurance provider with 312,456 reviews
Most reviewed travel insurance provider
Defaqto 5 star rated Travel Insurance Comprehensive and Signature cover
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Sales Team
Customer Services

Get a faster response from a member of our team.

Chat opening hours over Easter Weekend: Friday 29 March and Monday 1 April 9am - 5pm.

Chat Now

Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into MyStaysure.

Easter Weekend
- Fri 29 March: 9am – 5.00pm
- Sat 30 March: 9am – 5.30pm
- Sun 31 March: 10am – 4pm
- Mon 1 Apr: 9am – 5.00pm

Call us 03330 144512
Chat to us for a quicker response
Get a faster response from a member of our team.

Chat opening hours over Easter Weekend: Friday 29 March and Monday 1 April 9am - 5pm.
Chat opening hours: Mon-Fri 8:30am to 6pm, Sat 9am to 5pm, Sun closed,
Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into MyStaysure.

Easter Weekend
- Fri 29 March: 9am – 5.00pm
- Sat 30 March: 9am – 5.30pm
- Sun 31 March: 10am – 4pm
- Mon 1 Apr: 9am – 5.00pm
Call Us 03330 144512
Opening hours: Mon–Fri 8:30am to 8pm, Sat 9am to 5:30pm, Sun 10am to 4pm,
Sales Team 0800 033 4902
Customer Service

Get up to 20% off with code MAR24

Excludes medical screening costs and add-ons. New policies only. Ends 31/03/24. Full T&Cs apply.

Back Problems & Sciatica Travel Insurance

Get tailored travel insurance if you have back problems and sciatica. Relax and explore with peace of mind on your next holiday.

  • Up to unlimited emergency medical expenses
  • Cover for most pre-existing health conditions
  • No upper age limit

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on Trustpilot

We've got more Trustpilot reviews rated 'Excellent' than any other travel insurance provider!

Do I need travel insurance for a back problem?

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Why Choose Staysure?

Generous cancellation cover up to £10,000

Generous cancellation cover up to £10,000

Emergency medical cover abroad for COVID-19

Emergency medical cover abroad for COVID-19

Easy to access and amend your policy online

Easy to access and amend your policy online

We’ve given over 10m people peace of mind

We’ve given over 10m people peace of mind

Data covers Jan 2005 - Jan 2023

“Without Staysure, we would’ve lost so many precious memories as a family.”

Watch
Melissa's story

What's Covered?

Basic
Medical emergencies and repatriation Up to £5m
Cancellation Up to £500
Cutting your holiday short Up to £500
Baggage Up to £300
Travel delay Up to £300
Money and passport Up to £300
COVID-19
Excess £129
Comprehensive
Medical emergencies and repatriation Unlimited
Cancellation Up to £5k
Cutting your holiday short Up to £5k
Baggage Up to £2.5k
Travel delay Up to £1.5k
Money and passport Up to £500
COVID-19
Excess £99
Signature
Medical emergencies and repatriation Unlimited
Cancellation Up to £10k
Cutting your holiday short Up to £10k
Baggage Up to £5k
Travel delay Up to £1.5k
Money and passport Up to £500
COVID-19
Excess £0
Basic Comprehensive Signature
Medical emergencies and repatriation Up to £5m Unlimited Unlimited
Cancellation Up to £500 Up to £5k Up to £10k
Cutting your holiday short Up to £500 Up to £5k Up to £10k
Baggage Up to £300 Up to £2.5k Up to £5k
Travel delay Up to £300 Up to £1.5k Up to £1.5k
Money and passport Up to £300 Up to £500 Up to £500
COVID-19
Excess £129 £99 £0

These are just a few of the things our policy covers. For the ins and the outs, take a look at our policy wording.

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Optional extras

100 Day Upgrade
- Add cover to your Comprehensive or Signature Annual policy before you travel

If you’re 70 and under, you can increase your standard 50 day trip duration up to 100 days for one round-trip.
Cruise Plus Cover
- Add cover to your Comprehensive or Signature policy

Off on a cruise? This covers extras like not being able to dock at a scheduled port due to bad weather and cabin confinement.
Excess Waiver
- Cover included on a Signature policy
- Add cover to your Comprehensive policy

Add Excess Waiver to your policy and there’s no excess to pay for any claims you make. This can’t be added retrospectively and does not apply to Gadget cover or Car Hire Excess Waiver.
Staysure Travel Insurance
5.0 -
"Excellent service on phone when buying travel insurance. We have used Staysure before and had to make a claim from Singapore in an emergency situation. It was handled well, and all financial payments were dealt with efficiently and speedily. Would highly recommend!"
5.0 -
"Have used Staysure for a number of years. 2 yrs ago had to cancel our holiday because my husband needed an urgent operation. Staysure sorted our claim with no fuss or hassle and quickly."
5.0 -
"Very easy to find and go through quote and questions online. Price was better that the competition. Felt like I was human, particularly when answering questions on pre-existing medical conditions. Some other insurers make you feel that you are a third rate citizen because you have medical conditions."

*British Travel Awards