The Foreign Office has suspended all flights to and from the popular Egyptian tourist resort after a Russian plane crash last Saturday
Some 20,000 Britons are said to be in the popular holiday resort with an estimated 9,000 of those being holidaymakers. The Foreign Office said its security experts are currently working to resume flights between the UK and the Egyptian resort.
What if I am due to fly to Sharm el-Sheikh while the flights are suspended?
Due to the flight restriction imposed by the UK Government, Staysure customers will not be able to undertake their holiday while the flight restriction is in place. Customers who are set to travel to Sharm el-Sheik must contact their travel agent or tour operator in the first instance for a refund or a change of holiday.
What if I am currently in Sharm el-Sheikh on holiday?
Staysure customers currently in Sharm el-Sheikh must liaise with their tour operators, travel agents, airline or members of the local British Consulate who have been deployed to assist, with regards to getting home.
How does this affect my Staysure Travel Insurance policy?
If the Travel Disruption Extension has been purchased, we will consider claims for cancellation or curtailment as the Foreign Office has now advised against all but essential travel and leaving the country. Customers can claim up to £1,000 for holiday travel and accommodation costs which cannot be refunded by the tour operator, airline or travel agent. This will apply for policies and holidays bought before the Foreign Office advice was made available to the public.
Note: our policies have been updated since this story was published.