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Staysure paid my claim after I had a difficult experience in Barcelona where my bag was stolen with camera , money and PASSPORT inside !! They dealt with my claim quickly and they asked for legitimate receipts which I was able mostly to provide. I was surprised as I did not expect such a fair payout on my losses.
They even reimbursed my white emergency passport issued by the Consulate for one return trip, and costing £100. They also reimbursed the cost of a new ten year passport which was stolen. Overall Staysure came good in a crisis ....for me.