Most reviewed travel insurance provider
Voted Best Company for Travel Insurance 7 years in a row by the British Travel Awards
Most reviewed travel insurance provider
Most reviewed travel insurance provider with 312,456 reviews
Most reviewed travel insurance provider
Defaqto 5 star rated Travel Insurance Comprehensive and Signature cover
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Get a faster response from a member of our team.
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Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into MyStaysure.
Call Us 03330 144512
Opening hours: Mon–Fri 8:30am to 8pm, Sat 9am to 5:30pm, Sun 10am to 4pm,
Sales Team 0800 033 4902
Customer Service

Policy Documents for Travel Insurance

Latest documents

7 November 2023 - Present

18 May 2023 - 6 November 2023

Insurance Product Information Documents (IPIDs)

If you haven’t bought your travel insurance policy yet, then Insurance Product Information Documents (IPIDs) are really useful to read. There’s an IPID for each policy type and additional cover option. IPIDs can help to make sure that the policy you’re choosing is right for you.

Archived policy documents

If you bought your policy on or before 17 May 2023, this section will contain the relevant policy documents.