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It’s important to make sure that your pre-existing medical conditions are covered by proper medical travel insurance. Emergency medical treatment abroad can be costly, so when it comes to travel insurance it’s worth doing right.
Without the right level of cover, if you have a medical emergency while on holiday, you may not be fully covered.
With the right medical travel insurance, you can go away with peace of mind in the knowledge that you’re covered by the nation’s Most Trusted Travel Insurance Provider by Moneywise in 2018.
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#1 Most Trusted Travel Insurance Provider
Moneywise in 2017 & 2018
We’ve given over 6m people peace of mind
Data covers 2005 to 2019
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A pre-existing medical condition is a condition that you have had symptoms, surgery, investigations or medical appointments for in the past two years. It’s important you declare any pre-existing medical conditions you have when taking out a policy with us.
You can declare your medical conditions through our medical screening process, which is a set of questions for us to understand how your medical conditions affect you. You can complete the medical screening either online or over the phone.
It’s important that all pre-existing conditions are declared on your policy. This may avoid large medical bills if you need treatment in another country. Failure to disclose any pre-existing medical conditions may affect the validity of your policy should you need to claim.
| Basic | Comprehensive |
|---|---|
| Medical emergencies and repatriation | |
| Up to £5 million | Unlimited |
| Cancellation | |
| Up to £500 | Up to £5,000 |
| Cutting your holiday short | |
| Up to £500 | Up to £5,000 |
| Baggage claims | |
| Up to £300 | Up to £2,500 |
| Cash lost or stolen | |
| Up to £250 | Up to £500 |
| Personal liability | |
| - | Up to £2 million |
| Legal protection cover | |
| - | Up to £25,000 |
| End Supplier Failure | |
| - | £3,000 |
| Excess | |
| £85-£100 | £65 |
Tailor your policy to suit your needs. Not all holidays are created equal, so whether you’re hopping over to Paris for a weekend, or planning an epic worldwide tour, you’ll want to tailor your policy to cover you properly. Before you take out a policy with us, it’s worth thinking about the areas that you might need to upgrade your level of cover. Get your quote online today!
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| Basic | Comprehensive | |
|---|---|---|
| Medical emergencies and repatriation | Up to £5 million | Unlimited |
| Cancellation | Up to £500 | Up to £5,000 |
| Cutting your holiday short | Up to £500 | Up to £5,000 |
| Baggage claims | Up to £300 | Up to £2,500 |
| Cash lost or stolen | Up to £250 | Up to £500 |
| Personal liability | - | Up to £2 million |
| Legal protection cover | - | Up to £25,000 |
| End Supplier Failure | - | £3,000 |
| Excess | £85-£100 | £65 |
Tailor your policy to suit your needs. Not all holidays are created equal, so whether you’re hopping over to Paris for a weekend, or planning an epic worldwide tour, you’ll want to tailor your policy to cover you properly. Before you take out a policy with us, it’s worth thinking about the areas that you might need to upgrade your level of cover. Get your quote online today!
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"Very happy with a straighforward process. Good range of options available and very easy to enter the pre-existing medical conditions. Great cover provided at a good price"
Peter Holt
"Have used Staysure Travel Insurance for a few years. Have always found the staff friendly, helpful and courteous whether discussing a renewal or dealing with a claim. Would definitely recommend."
Edwards
"Always good value and easy to use and will cover medical conditions if needed"
Particia Barker
Declaring your pre-existing medical conditions starts with telling us the name of your condition during our medical screening. You can choose cover for pre-existing medical conditions across all our policies. We’ll just ask you a few questions about your conditions either online or over the phone to start tailoring your policy. For information on getting medical travel insurance while awaiting surgery please see our awaiting surgery page for a full list of surgical procedures that can be covered.
Here are a few of the most common conditions we cover:
You can choose cover for pre-existing medical conditions across all our policies. We’ll just ask you a few questions about your conditions either online or over the phone to start tailoring your policy.
When applying for travel insurance, we’ll ask you to declare any conditions through our medical screening process.
Declaring all of your pre-existing conditions is vital. Failing to do so may affect the validity of your policy, should you need to claim further down the line.
You should have to hand:
• The names of any medical conditions you have
• Medical history documents to help with questions relating to dates
Complete our simple medical screening online today.
If you are taken to hospital as an emergency by ambulance or any other emergency service, you will need to make sure that you or a travelling companion call us as soon as possible.
By calling our 24-hour medical emergency helpline, we may be able to help you locate the safest and most appropriate place to have treatment. We can also help by acting as a translator if your medical team don’t speak English.
The NHS recommends that people have both a travel insurance policy and a free European Health Insurance Card (EHIC). The EHIC entitles you to free or reduced cost medical care when travelling to European countries. We strongly recommend that you apply for an EHIC if you don’t already have one. In fact, it’s a condition of our travel insurance that if you’re travelling to a European country, you have an EHIC with you.
The EHIC should not be considered a replacement for travel insurance, as it does not provide any cover for:
For information on Brexit and how it may affect the EHIC and your travel insurance, click here.
It's important that you declare any changes to your health or medical conditions, even after you have bought your policy. These changes may mean an additional charge or a change to the type of cover you’ve bought. Please contact our Customer Services team to notify us of any changes.
We don’t consider pregnancy to be a pre-existing medical condition for travel insurance. You won’t need to declare your pregnancy on your policy unless you have an underlying medical condition related to your pregnancy.
For more information, see our pregnancy travel insurance page.
Whenever you need us, our 24/7 claims team is here for you.
View claims information95%
of claims paid in 5 working days^* 2018 Moneywise Customer Service Awards
** British Travel Awards 2019
^ Based on all quotes given Oct-17 to Sep-18
Number 1 travel insurance as rated by over 50,000 people on Trustpilot.
