Staysure
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0800 033 4902
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Telephone Hours

  • Mon - Fri: 8:30am - 8pm
  • Sat: 9am - 5:30pm
  • Sun: 10am - 4pm
Customer Services
01604 552925
Opening times

Telephone Hours

  • Mon - Fri: 8:30am - 8pm
  • Sat: 9am - 5:30pm
  • Sun: 10am - 4pm
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Terms of Business

Find and download our Terms of Business Agreements

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Staysure Terms of Business

When buying insurance through Staysure, you agree to a Terms of Business agreement which you can download below.

It includes important information about how we work with your personal data, how to make a complaint, and your cancellation rights. It also gives details on the regulating authority and legal jurisdiction.

Read our Travel Insurance Terms of Business here 

The document will be in a PDF format, which you can read and save on your device. You may need the Adobe PDF reader to open the document – it’s free to download.

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© 2023 Staysure
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Staysure is a trading name of TICORP Limited. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Registered office: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617.

Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282.

We receive payment from the Insurer for the sale, service and renewal of your insurance policy. This payment is included in the premium you pay and is not an extra fee. Our staff may receive monthly or periodic rewards and bonus payments for their performance. This is based on various targets, including the quality of service provided to you, and is designed to ensure they act in your best interests.