Get in touch
| Department | Opening times | Telephone |
|---|---|---|
| Insurance Sales | Monday to Friday: 8:30am – 8pm Saturday: 8:30am – 6pm Sunday: 10am – 4pm |
0800 033 4902 |
| Customer Services | Monday to Saturday: 8:30am to 6pm | Within UK: 0333 014 4512 Outside UK: 0044 1604 210 845 |
| Emergency & Repatriation Assistance |
24/7 | Outside UK: +44 1403 288 414 Within the USA: +1 844 780 0639 Within Canada: +1 819 780 0639 Within UK: 01403 288 414 |
| Renewals Team | Monday to Friday: 8:30am – 8pm Saturday: 8:30am – 6pm Sunday: 10am – 4pm |
0800 014 7808 |
By email or post
| By email (response within 48 hours) | info@staysure.co.uk |
|---|---|
| By post | Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB |
Travel Insurance Claims
Visit our How to make a claim page for more information.
For policies purchased on or after 26th of June 2013 please contact Great Lakes Insurance SE.
For other claims
| Calling from | Telephone |
|---|---|
| Outside the UK | +44 1403 288 410 |
| Inside the UK | 01403 288 410 |