Need help? Find out more about our Covid Cover, how to update your policy online & the latest travel updates in our Covid Help Centre

How can we help?

As most of our team are working from home, we might take a little longer to take your call. If you need to get in touch, you can find the right team to contact below. Or you can visit our Help Centre to see if we’ve already answered your question.

Help Centre FAQs

Whether you have a question about payment methods when buying a new policy, or how you can make a change to your existing policy, here you’ll find answers to those questions below.

Need help with FCDO advice, traffic light system or COVID cover?

Our COVID-19 Help Centre can help.

Whether you want to know what your travel insurance will cover, or what the difference is between FCDO advice and the traffic light system, you should find the answers to your questions here.

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See the latest vacancies here at Staysure.

Write to us

Please use the following address to get in contact with us.

Britannia House,
3-5 Rushmills Business Park,
Bedford Road

We may take up to 7 working days to respond to post.