Need help with FCDO advice, traffic light system or COVID cover? Find out more in our COVID Help Centre

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Choose one of the options below to get through to the right team. Or, scroll down to our Help Centre to see if we’ve already answered your question.


Help Centre FAQs

Whether you’re looking to buy a new policy, or make a change to an existing policy, you’ll find answers to our most asked questions here. Choose the right topic below to find your answer.

Covid and your cover

Find out how we’re protecting our customers if their holiday is affected by covid – including when you can make a claim and a reminder of what you’re covered for.

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Enquiries

Recruitment

See the latest vacancies here at Staysure.

Write to us

Please use the following address to get in contact with us.

Britannia House,
3-5 Rushmills Business Park,
Bedford Road
Northampton 
NN4 7YB

We may take up to 7 working days to respond to post.