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When travelling in Europe or the Schengen Area, having proper travel insurance is essential. More so if you have a pre-existing medical condition. With the right cover, you can travel with peace of mind knowing that if a problem occurs, you have our support.
Problems can vary from cancellations and lost or stolen luggage, to a medical emergency.
We can help you tailor a policy that meets your own travel and medical needs and gives you the level of cover you’re happy with.
It’s not as uncommon as you might think for people to have to make a claim on their holiday insurance. 1 in 20 people made claims on their Annual Travel Insurance in 2018.**
The Government’s Foreign and Commonwealth Office recommend that you buy travel insurance for every trip you take abroad, including any within Europe. With the current uncertainty around whether Brits will be able to continue to use the EHIC after Brexit, it’ll be even more important to make sure your trip is insured for emergency medical help.
Find out more information about Brexit and its potential impact on your travel insurance here.
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#1 Most Trusted Travel Insurance Provider
Moneywise in 2017 & 2018
24 hour medical emergency support
UK Contact Centres open 7 days a week
We’ve given over 6m people peace of mind
Data covers 2005 to 2019When you’re travelling in Europe, you’ll want to enjoy your holiday comfortably, confident that you’re well covered by your travel insurance if you have a medical emergency.
You can declare your medical condition through our online medical screening process, which is a straightforward set of questions for us to understand how your medical conditions affect you. Or, if you prefer, you can complete the medical screening over the phone.
It’s important that all pre-existing conditions are declared on your policy. This will avoid large medical bills if you need treatment in another country. Failure to disclose any pre-existing medical conditions may affect the validity of your policy should you need to claim.
| Basic | Comprehensive |
|---|---|
| Medical emergencies and repatriation | |
| Up to £5 million | Unlimited |
| Cancellation | |
| Up to £500 | Up to £5,000 |
| Cutting your holiday short | |
| Up to £500 | Up to £5,000 |
| Baggage claims | |
| Up to £300 | Up to £2,500 |
| Cash lost or stolen | |
| Up to £250 | Up to £500 |
| Personal liability | |
| - | Up to £2 million |
| Legal protection cover | |
| - | Up to £25,000 |
| End Supplier Failure | |
| - | £3,000 |
| Excess | |
| £85-£100 | £65 |
Tailor your policy to suit your needs. Not all holidays are created equal, so you’ll want to tailor your policy to cover you properly.
Before you take out a policy with us, it’s worth thinking about the areas where you might need to upgrade your level of cover.
| Basic | Comprehensive | |
|---|---|---|
| Medical emergencies and repatriation | Up to £5 million | Unlimited |
| Cancellation | Up to £500 | Up to £5,000 |
| Cutting your holiday short | Up to £500 | Up to £5,000 |
| Baggage claims | Up to £300 | Up to £2,500 |
| Cash lost or stolen | Up to £250 | Up to £500 |
| Personal liability | - | Up to £2 million |
| Legal protection cover | - | Up to £25,000 |
| End Supplier Failure | - | £3,000 |
| Excess | £85-£100 | £65 |
Tailor your policy to suit your needs. Not all holidays are created equal, so you’ll want to tailor your policy to cover you properly.
Before you take out a policy with us, it’s worth thinking about the areas where you might need to upgrade your level of cover.
"Always good value and easy to use and will cover medical conditions if needed"
Particia Barker
"Quick and easy to navigate the site and great prices, we always use this company and won't be changing, great value"
Patrick Carlin
"I was unexpectedly diagnosed with an illness that was thankfully cured by surgery. I travel a lot and was unsure how this would affect travel insurance. I phoned Staysure and was given clear and helpful information, asked quite detailed health questions and was finally given a very competitive quote for an annual policy with the option to pay monthly. Very efficient service, great company to deal with."
Lorna Soutter
With an EHIC, you're entitled to free or reduced cost medical care and treatment within the European Economic Area and Switzerland.
However, the NHS recommends that travellers carry both a European Health Insurance Card (EHIC) and a valid travel insurance policy. There are limits to what an EHIC covers, and it’s not a replacement for quality travel insurance.
It's a condition of our insurance that when you travel to Europe you do take an EHIC with you.
This means we can waive your travel insurance excess if you need to make a medical claim. (This could amount to £100 per person on a Basic Travel Insurance policy and £65 per person for Comprehensive Travel Insurance policies.)
Travellers should also be aware that the EHIC is not accepted in the following places:
We offer two types of policy to suit you and your family’s travel plans in Europe:
Single Trip Travel Insurance is ideal if you're going for a one-off holiday or trip. A weekend break in Amsterdam? A couple of weeks in Spain? You'll be covered with a Single Trip policy.
It's flexible too. You can add in as many destinations as you want within the trip, and your trip can last for up to 104 days.
Annual Travel Insurance may be a better fit for you if you're planning on taking more than one holiday within a year. It can cover all of your trips in Europe in that time and even further afield if you choose worldwide cover. Also, if you're under 70, you'll be able to stay for up to 50 days in any one trip, up to a total of 183 days.
Thinking of an even longer trip? If you're under the age of 76, our long stay plan means you'll be covered for up to 366 days away for any single trip.
Whenever you need us, our 24/7 claims team is here for you.
View claims information95%
of claims paid in 5 working days^* Moneywise Customer Service Awards 2018
** As provided by our underwriter.
*** 2019 British Travel Awards
^ Based on all quotes given Oct-17 to Sep-18
Number 1 travel insurance as rated by over 50,000 people on Trustpilot.
