Need help? See if we've answered your question in our Covid Help Centre.

How can we help?

As most of our team are working from home, we might take a little longer to take your call. If you need to get in touch, you can find the right team to contact below. Or you can visit our Help Centre to see if we’ve already answered your question.

Help Centre FAQs

Whether you have a question about payment methods when buying a new policy, or how you can make a change to your existing policy, here you’ll find answers to those questions below.

Covid and your cover

Find out how we’re protecting our customers if their holiday is affected by covid – including when you can make a claim and a reminder of what you’re covered for.

Read more



See the latest vacancies here at Staysure.

Write to us

Please use the following address to get in contact with us.

Britannia House,
3-5 Rushmills Business Park,
Bedford Road

We may take up to 7 working days to respond to post.