Renewing your travel insurance saves you the hassle of starting another policy from scratch each time your annual cover expires. It also gives you continuous cover, allowing you to travel whenever you like with the peace of mind that your policy is ready to go.
Renewing your policy is easy. All we ask is that you check over your details and let us know if anything needs updating. You’ll need to update your policy if any personal information or any pre-existing medical conditions have changed.
We’ve written this guide to explain how renewing your travel insurance works, and how easy it can be to automatically renew your travel insurance policy.
How do I renew my travel insurance?
There are two ways to renew your annual travel insurance:
- Auto-renew your policy
When you first buy your annual travel insurance policy, you’ll be asked if you’d like us to automatically renew your policy each year. This way you get continuous cover, hassle free.
- Get in touch to renew your policy
You can renew your policy yourself when your policy is due to expire. Don’t worry, you don’t have to remember the expiry date off by heart, we’ll be in touch to remind you. Give our Renewals team a call and one of our friendly agents will go through your current policy with you and make any changes needed. Amending your Annual Multi-Trip Travel Insurance policy can include upgrading your destination cover limits from Europe to worldwide cover, or updating your medical conditions if there has been any changes to your health. If you’re amending your policy, you may see an increase in price from your renewal quote. But with this comes peace of mind, knowing your travel insurance can cover you against the unexpected.
What is auto-renewal for travel insurance?
Auto-renewal for travel insurance means that your Annual Multi-Trip Travel Insurance policy can automatically renew once it’s due to expire. This gives you continuous cover that you don’t need to worry about it expiring. You can opt-in for auto-renewal when you first buy your policy with us.
Choosing to auto-renew your annual policy means you can save time when it comes to arranging your travel insurance for your next trip. We take the details you gave us when you first bought your policy and put together a quote for another year of cover. We’ll send these details to you in the post 21 days before your policy is due to renew.
If you’re happy with the quote and there are no changes you’d like to make, you won’t need to do a thing. Your policy will automatically renew and cover you for another year, all ready to go for your next holiday.
Your new documents will be sent to you via email or post.
How does the automatic renewal process work?
If you’ve chosen to renew your travel insurance automatically, we’ll send you a reminder by post at least 21 days before your current policy is due to expire. This reminder details the price you paid previously, and how much your policy will cost for the next year.
If you’ve chosen to renew using a continuous payment method (debit or credit card), we’ll automatically renew your policy each year with the payment details you have provided.Your payment will be taken the day before your policy expires, so there’s no gap in your cover.
What if I want to only renew myself and not the other people named on the policy?
Only looking to renew yourself on your group policy? No problem. Just make sure you let us know at least five days before the date your policy renews if you pay for your policy in one go, or 10 days’ notice if you’re paying monthly.
Can I renew my policy while travelling?
Unfortunately, you can’t renew your travel insurance policy while you’re travelling outside of the UK. It’s always best to check that your travel insurance is in date before you go on holiday, or contact us if your policy is due to expire while you’re on your travels.
Why do you automatically renew my annual policy?
We automatically renew your annual policy so you have less to worry about. Renewing your policy means you don’t need to think about arranging your travel insurance the following year, because you’ll have continuous cover all year round.
Automatically renewing your cover removes the risk of your policy expiring. Instead, your annual travel insurance will roll over for another year with no gaps. Just make sure your payment details and medical conditions are up-to-date on your policy.
What if my medical conditions have changed when I’ve been sent an auto-renewal?
Please tell us about any changes to your medical conditions as soon as possible. Whether it’s a change in medication or a new diagnosis, give us a call on 0808 281 0597, and we can update your policy to suit your needs.
What if I need to change my personal details?
If you need to change your personal details, like a change of address or payment details, just give a member of our Renewals Team a call on 0808 281 0597.
Can I stop my policy from automatically renewing?
If you’ve changed your mind and would like to cancel your upcoming renewal, just give us a call at least five days before your renewal date on 0808 281 0597.
If you’re paying monthly for your travel insurance, you’ll need to give us at least 10 days’ notice before your renewal date.
Can I cancel my policy if it has been automatically renewed?
You will have a 14 day cooling-off period if you change your mind after your policy has renewed. If you decide to cancel your policy during the 14 day period, you’ll receive a full refund.