Back issues shouldn’t stop you having a great holiday. Choose tailored travel insurance that covers your condition.
Personalised holiday insurance can protect you from medical bills if you need emergency treatment abroad. Plus, you can also be covered for cancellation, lost luggage, delayed flights and more.
Plus, because the travel bug can bite you at any time, there’s no upper age limit on our policies.
Simply tell us about your condition when you take out a Single Trip or Annual policy.
Then escape the everyday, knowing we’re there to support you if you need it.
Generous cancellation cover up to £10,000
Emergency medical cover abroad for COVID-19
Easy to access and amend your policy online
We’ve given over 10m people peace of mind
Data covers Jan 2005 - Jan 2023It’s important you declare your back problem and any other pre-existing medical condition you may have, when taking out a policy with us.
You can declare your medical condition through our online medical screening process, which is a straightforward set of questions for us to understand how your medical conditions affect you. Or, if you prefer, you can complete the medical screening over the phone.
It’s important that all pre-existing conditions are declared on your medical travel insurance policy. This will avoid large medical bills if you need treatment in another country. Failure to disclose any pre-existing medical conditions may affect the validity of your policy should you need to claim.
| Basic | |
|---|---|
| Medical emergencies and repatriation | Up to £5m |
| Cancellation | Up to £500 |
| Cutting your holiday short | Up to £500 |
| Baggage | Up to £300 |
| Travel delay | Up to £300 |
| Money and passport | Up to £300 |
| COVID-19 | |
| Excess | £129 |
| Comprehensive | |
|---|---|
| Medical emergencies and repatriation | Unlimited |
| Cancellation | Up to £5k |
| Cutting your holiday short | Up to £5k |
| Baggage | Up to £2.5k |
| Travel delay | Up to £1.5k |
| Money and passport | Up to £500 |
| COVID-19 | |
| Excess | £99 |
| Signature | |
|---|---|
| Medical emergencies and repatriation | Unlimited |
| Cancellation | Up to £10k |
| Cutting your holiday short | Up to £10k |
| Baggage | Up to £5k |
| Travel delay | Up to £1.5k |
| Money and passport | Up to £500 |
| COVID-19 | |
| Excess | £0 |
| Basic | Comprehensive | Signature | |
|---|---|---|---|
| Medical emergencies and repatriation | Up to £5m | Unlimited | Unlimited |
| Cancellation | Up to £500 | Up to £5k | Up to £10k |
| Cutting your holiday short | Up to £500 | Up to £5k | Up to £10k |
| Baggage | Up to £300 | Up to £2.5k | Up to £5k |
| Travel delay | Up to £300 | Up to £1.5k | Up to £1.5k |
| Money and passport | Up to £300 | Up to £500 | Up to £500 |
| COVID-19 | |||
| Excess | £129 | £99 | £0 |
These are just a few of the things our policy covers. For the ins and the outs, take a look at our policy wording.
Get QuoteYou can get cover for:
If you're awaiting surgery on your back we might still be able to cover you, but your policy may not include cover for incidents directly or indirectly related to your pre-existing medical conditions.
Everyone’s medical history is different, but we’ll usually ask you the following sorts of questions:
To make a claim, contact us as soon as possible (ideally within 48 hours of the incident).
You’ll need your policy number to hand, so it's a good idea to take a copy of your travel insurance details on your trip. You’ll also need to send us any relevant receipts, test results and other evidence that support your claim.
If you need to make a claim, we'll make it as easy and stress-free as possible.
View claims information*British Travel Awards
