For the latest travel information regarding , please visit our 24-Hour Strike in Greece page.

For the latest travel information regarding the volcanic ash plume over Australia, please visit our Australian Volcanic Ash Plume 2011 page.

For the latest information click through to our Unions Strike in Greece page.

For the latest information click through to our Volcanic Ash Update page.

In light of the severe weather events affecting Australia, Staysure’s insurers ETI have responded as follows: -

The cyclone is classed as a natural disaster and therefore would not be covered for cancellation claims. However if your outward flight is cancelled or delayed insurers have agreed that you are allowed to place your policy on hold, provided that there is no intention of making a claim and the destination is unchanged. If your destination changes or the duration increases then you may be required to pay an additional premium. Please consult your tour operator/booking agent/airline and then inform us of any changes to travel dates.

Any costs relating to the cyclone will not be covered – this includes customers who have not yet left the UK to travel to Australia.

For clients already in Australia, your policy is automatically extended for medical cover until your return. However no claim can be made for accommodation costs unless your original accommodation is destroyed and deemed ‘uninhabitable’, in which case the underwriters must be contacted and the usual claim process followed.
 

BRITISH GOVERNMENT FLIGHTS FOR BRITISH NATIONALS WISHING TO LEAVE CAIRO

In light of the ongoing unrest in Egypt the British Government has chartered a plane to supplement commercial capacity.

The plane will depart from Cairo International Airport on Thursday 03 February and there will be a charge of approximately £300 per person.

To register for a seat on this flight and further instructions please call: +44 (0)207 008 8765 / +20 227 916 000 in Egypt

http://www.fco.gov.uk/en/travel-and-living-abroad/travel-advice-by-country/middle-east-north-africa/egypt
 

Disruption in Egypt - Updated 31st January 2011

Egypt: The Foreign Office still continue to advise against all but essential travel to Cairo, Alexandria, Luxor and Suez. British nationals in Egypt requiring assistance or advice should call 020 7008 0000 from the UK or (02) 2791 6000 in Egypt.

Staysure policies (underwritten by Europ Assistance or ETI)
Customers who wish to change their trip to an alternative destination, or if the duration of your trip has changed, please contact 0844 277 7200

Customers who wish to cancel their trip completely and are outside of the 14 day cooling-off period will have their policies refunded pro-rata less an administration fee.

Customers who are unable to return to the UK will have their policies automatically extended to cover the full duration of their trip at no additional cost.

There is no cover for cancellation, curtailment or travel delay - for more details please see your policy wording.

Customers are advised to contact their airline or tour operator
 

Demonstrations in Tunisia - Updated 14th January 2011

There have been a series of demonstrations across Tunisia which have led to the Foreign & Commonwealth Office (FCO) to issue the following advice:

We advise against all but essential travel to Tunisia. There have been demonstrations, some violent, in multiple locations across the country, including (but by no means limited to) Tunis, Sousse, Sfax, Nabul, Hammamet, Douze, Kasserine, Requeb and Thia. The situation is unpredictable and there is the potential for violence to flare up, raising the risk of getting caught up in demonstrations.

Europ Assistance and ETI policies

Customers who wish to change their trip to a different destination or if the duration of your trip has changed

Customers who wish to cancel their trip completely and are outside of the 14 day cooling-off period will have their policies refunded pro-rata less an administration fee.

Customers who are unable to return to the UK will have their policies automatically extended to cover the full duration of their trip at no additional cost.

There is no cover for cancellation, curtailment or travel delay - for more details please see your policy wording.

Customers are advised to contact their airline or tour operator