Call our UK Sales Centre

0844 692 8444

We´re open seven days a week Get Times

Telephone Hours
Insurance Sales

Mon - Fri: 8.30am - 9pm

Sat: 8.30am - 6pm

Sun: 10am - 6pm

Customer Service

Mon - Fri: 8.30am - 6pm

Sat: 8.30am - 1pm

Sun: Closed

Easter Bank Holiday

(Fri 18 & Mon 21 April)

& May Day Bank Holiday

(Mon 5 & Mon 26 May)

Insurance Sales

10am – 4pm

Customer Service

10am – 4pm

Travel Insurance Claims

For policies purchased on or before 25th of June 2013 please contact MAPFRE ASSISTANCE on
FOR 24 HOUR EMERGENCY MEDICAL ASSISTANCE
MEDICAL EMERGENCY
0044 207 748 0683
For other Claims
TRAVEL INSURANCE CLAIMS
0044 207 748 0684
LEGAL HELPLINE
0044 207 748 0684
PERSONAL TRAVEL ASSISTANCE
0044 207 748 0684
For policies purchased on or after 26th of June 2013 please contact ERV
FOR 24 HOUR EMERGENCY MEDICAL ASSISTANCE
MEDICAL EMERGENCY
0044 207 902 7408
For other Claims
CLAIMS
0044 142 038 3013
Calls may be monitored or recorded for security purposes to ensure we maintain a quality of service at all times.
Amendments/Upgrades

At Staysure.co.uk we recognise that your personal circumstances may alter after the purchase of your insurance. If you have an Annual Multi-trip policy we ask that you notify us of any change of address or contact details in order to fulfil our requirements to invite renewal not less than 21 days prior to expiry. It is possible to amend certain sections of this policy; however an additional charge may apply. Please notify our customer services team on 0844 692 8418.

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