Staysure Holiday Home Insurance Claims | Staysure Contact Details

Holiday Home Insurance Claims

All claims for Staysure holiday home insurance are handled by Geo Personal Lines Homes. To make a claim, first read your policy documents to check that you are covered.

You will be asked to provide your policy number on each occasion.

Helpline numbers:

Claims in the UK: 0345 074 4760
Outside the UK: 00 44 345 074 4760

Calls may be monitored or recorded for security purposes and ensure we maintain a quality of service at all times.

Or you may write to:

Geo Personal Lines
The Octagon


Amendments & Upgrades

At Staysure we recognise that your personal circumstances may alter after the purchase of your insurance. We ask that you notify us of any change of address or contact details in order to fulfil our requirement to invite renewal not less than 21 days prior to expiry.

It is possible to amend certain sections of this policy; however an additional charge may apply outside of the 14 day cooling off period. Please notify our customer services team on 0333 006 8050 or by email at

‡ Discounts only apply to the base premium of your travel insurance quote and do not apply to any additional medical screening costs, where relevant. The discount offer cannot be used in conjunction with any other offer.