"Our customers are the most
important part of our business"

Ryan Howsam
Chairman Staysure.co.uk Limited


Over 50 Travel Insurance from Staysure


Contact Staysure


Contact Staysure

Please do not hesitate to contact us if you have any questions or would like further information about any of our products.


Insurance Sales

0844 692 8444^


Customer Service

If you have a query with your policy or would like to discuss anything with our customer service team, you can contact them in the following ways:


Calling from the UK?

You can call us six days a week on: 0844 692 8418^ between Monday and Friday 8:30 am – 6pm and Saturday 8.30am to 3pm.


Calling from abroad?

If you need to call Staysure Customer Services
whilst on holiday outside of the UK, please call
us on: +44 1604 210 845


Email Customer Services:

Email the team at info@staysure.co.uk

A member of the customer service team will respond to your query within 48 working hours



Press and media enquiries

If you're a journalist or have a media enquiry, please contact our PR agency 'Way to Blue' on:



Marketing, Media, Affiliate and New Business

For marketing, media, affiliate and new business related queries please click submit an enquiry button:

Work for Staysure

We have all kinds of roles available - So if you're looking to further your career or you are seeking a fresh challenge, check out our careers pages!

Company Address

Staysure.co.uk Ltd
McGowan House
The Lakes
Bedford Road





Travel Insurance Claims

For policies purchased on or after 26th of June 2013 please contact ERV
24 hrs Emergency & Repatriation Assistance Helpline:
Outside UK:
+44 1403 288 414
When calling from within the USA:
+1 844 780 0639
When calling from within Canada:
+1 819 780 0639
Inside UK:
01403 288 414
Other Claims
Outside UK:
+44 1403 288 410
Inside UK:
01403 288 410