Cancellation - Staysure Worried about Coronavirus and travel insurance? Find out more


I can confirm on my policy I wish to cancel that I have;

  • not made a claim
  • no pending claims
  • no intention of making a claim



Your policy

Policy Cancellation within 14 day cooling off period

Single Trip or Annual Multi-Trip

100% Voucher Credit refund
  • Valid for 36 months
  • No £25 administration charge

Select this option

Full Cash refund
  • £25 administration charge

Select this option

Policy Cancellation outside 14 day cooling off period

Our Terms and Conditions stipulate no refunds after 14 day cooling off period, however in these unprecedented circumstances we have taken the decision to relax our policy and offer our customers a pro-rata Voucher credit refund, valid for 36 months and no £25 administration charge.

Single Trip

Pro-rata Voucher Credit refund
  • Valid for 36 months
  • No £25 administration charge

Select this option

Unfortunately we are unable to cancel your policy on this occasion. If you would like more information about why we are unable to cancel your policy please call 0800 652 9957.