Most reviewed travel insurance provider
Voted Best Company for Travel Insurance 7 years in a row by the British Travel Awards
Most reviewed travel insurance provider
Most reviewed travel insurance provider with 312,456 reviews
Most reviewed travel insurance provider
Defaqto 5 star rated Travel Insurance Comprehensive and Signature cover
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Customer Services

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Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into My Staysure.

Call us 03330 144512
Chat to us for a quicker response
Get a faster response from a member of our team.
Chat opening hours: Mon-Fri 8:30am to 6pm , Sat 9am to 5pm , Sun closed ,
Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into My Staysure.
Call Us 03330 144512
Opening hours: Mon–Fri 8:30am to 8pm , Sat 9am to 5:30pm , Sun 10am to 4pm ,
Sales Team 0800 033 4902
Customer Service

Cancellation request

Your right to cancel




As it appears on your policy
Find this in your policy documents
Find this in your policy documents
DD
MM
YYYY
  • I confirm I have made no claims, have no pending claims
    and not intention of making a claim on this policy.

As your policy is outside the cooling off period there will be no refund due. Do you still want to cancel or keep the policy in place?

  • To use against future cover
  • Deposited into your account
  • I understand that I’m not eligible for any refund
  • Cover will continue until your policy expiry date
  • End cancellation request and keep my policy active