Staysure travel insurance reviews

The UK's favourite travel insurance
We've got over 500,000 Trustpilot reviews, and we’re rated excellent – that's more than any other travel insurance company!
The UK’s favourite travel insurance*
Cover for pre-existing medical conditions and all ages
Award-winning travel insurance**
We've got more 5-Star reviews on Trustpilot than any other UK travel insurance provider
“An excellent product with a comprehensive range of features and benefits" - Defaqto
Awarded Best Company for Travel Insurance at the British Travel Awards 2016-2024
12 million reasons to trust us
With 12 million customers and more than double the 5-star Trustpilot reviews than any other provider, you can Dream Big with us.
If you’re wondering how we compare to other providers, just take a look at this Trustpilot review table. We’re proud to be the UK’s favourite travel insurance.
Travel Insurance | Number of reviews | Percentage of 5* reviews |
Staysure | 500,602 | 82% |
AllClear Travel Insurance | 208,691 | 87% |
Admiral Insurance | 142,418 | 74% |
Avanti Travel Insurance | 115,121 | 82% |
Insure & Go Travel Insurance | 113,769 | 84% |
PayingTooMuch Travel Insurance | 96,672 | 87% |
Coverwise Travel Insurance | 92,515 | 81% |
Trailfinders Travel Insurance | 61,340 | 97% |
AXA UK Car and Home | 28,500 | 71% |
Medical Travel Compared | 28,124 | 81% |
Direct Line | 28,004 | 62% |
Cover My | 21,907 | 76% |
Puffin Insurance | 21,856 | 80% |
Travel Insurance 4 medical | 21,713 | 80% |
Staysure reviews
See what our customers are saying about us from our latest reviews – and decide if we’re right for you.
I took this policy out for my son thinking I would never have to use it. But every parent’s nightmare came true. Staysure were amazing – they told me the nearest hospital and guided me every step of the way, liaising between myself in the UK and the hospital operating on my son in Spain. His surgery was done quickly thanks to Staysure paying the hospital within a couple of hours. THANK YOU Staysure for helping me through the longest 3 days of my life.
I’ve been with Staysure ever since I was diagnosed as Diabetic Type 2, and I realised normal holiday insurance would not be enough for me. I have had one claim in my time with Staysure, for a cancelled flight, and it was dealt with smoothly.
Staysure was recommended by a friend who has had excellent service. What a lovely operator who was very helpful especially when I had to declare all my health issues, but he was very patient and understanding. He even managed to get me a slight reduction on the first quote. I hope I never need to claim, but I’m sure it would be handled just as efficiently.

Read our claims reviews
The true test of a good policy isn’t the price you pay, but how a company handles claims. Read some of our customer claim reviews here.
Still undecided? Here are more reasons to choose Staysure. We’re here for you when you need us.
Data is a snapshot from 11/12/2025 of providers with over 20,000 reviews. See the live list of ‘travel insurance’ brands on Trustpilot. See the live list of ‘travel insurance’ brands on Trustpilot.
*UK’s favourite based on more 5-star Trustpilot reviews than any other provider.
**Winners of the British Travel Awards 9 times in a row 2016-2025
