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Staysure travel insurance reviews

The UK's favourite travel insurance

We've got over 500,000 Trustpilot reviews, and we’re rated excellent – that's more than any other travel insurance company!

  • The UK’s favourite travel insurance*
  • Cover for pre-existing medical conditions and all ages
  • Award-winning travel insurance**
Excellent 4.7 | 505,536 reviews

We've got more 5-Star reviews on Trustpilot than any other UK travel insurance provider

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“An excellent product with a comprehensive range of features and benefits" - Defaqto

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Awarded Best Company for Travel Insurance at the British Travel Awards 2016-2024

12 million reasons to trust us

With 12 million customers and more than double the 5-star Trustpilot reviews than any other provider, you can Dream Big with us. 

 

If you’re wondering how we compare to other providers, just take a look at this Trustpilot review table. We’re proud to be the UK’s favourite travel insurance. 

Travel Insurance

Number of reviews

Percentage of 5* reviews

Staysure

500,602

82%

AllClear Travel Insurance

208,691 

87%

Admiral Insurance 

142,418 

74% 

Avanti Travel Insurance

115,121 

82%

Insure & Go Travel Insurance

113,769 

84%

PayingTooMuch Travel Insurance

96,672

87% 

Coverwise Travel Insurance

92,515 

81% 

Trailfinders Travel Insurance

61,340 

97% 

AXA UK Car and Home 

28,500 

71% 

Medical Travel Compared

28,124 

81% 

Direct Line 

28,004 

62% 

Cover My 

21,907 

76% 

Puffin Insurance

21,856 

80% 

Travel Insurance 4 medical

21,713 

80% 

Staysure reviews

See what our customers are saying about us from our latest reviews – and decide if we’re right for you. 

J Powell
Very easy renewal process and loyalty discount

I took this policy out for my son thinking I would never have to use it. But every parent’s nightmare came true. Staysure were amazing – they told me the nearest hospital and guided me every step of the way, liaising between myself in the UK and the hospital operating on my son in Spain. His surgery was done quickly thanks to Staysure paying the hospital within a couple of hours. THANK YOU Staysure for helping me through the longest 3 days of my life.

Read this review on Truspilot
M Hall
I’m a loyal customer

I’ve been with Staysure ever since I was diagnosed as Diabetic Type 2, and I realised normal holiday insurance would not be enough for me. I have had one claim in my time with Staysure, for a cancelled flight, and it was dealt with smoothly. 

Janet
Holiday security

Staysure was recommended by a friend who has had excellent service. What a lovely operator who was very helpful especially when I had to declare all my health issues, but he was very patient and understanding. He even managed to get me a slight reduction on the first quote. I hope I never need to claim, but I’m sure it would be handled just as efficiently.

Read our claims reviews

The true test of a good policy isn’t the price you pay, but how a company handles claims. Read some of our customer claim reviews here

 

Still undecided? Here are more reasons to choose Staysure. We’re here for you when you need us.

Data is a snapshot from 11/12/2025 of providers with over 20,000 reviews. See the live list of ‘travel insurance’ brands on Trustpilot. See the live list of ‘travel insurance’ brands on Trustpilot.

*UK’s favourite based on more 5-star Trustpilot reviews than any other provider. 

**Winners of the British Travel Awards 9 times in a row 2016-2025

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Staysure is a trading name of TICORP Limited. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Registered office: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. 

Staysure Travel Insurance is administered by Howserv Limited.

Premium Finance is arranged by Howserv Limited. Howserv Limited use Premium Credit Limited (PCL) to provide premium finance. Howserv Limited is acting as a credit broker not a lender and receives a commission for introducing customers to PCL.

Howserv Limited is registered in England and Wales number 03882026. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282.

We receive payment from the Insurer for the sale, service and renewal of your insurance policy. This payment is included in the premium you pay and is not an extra fee. Our staff may receive monthly or periodic rewards and bonus payments for their performance. This is based on various targets, including the quality of service provided to you, and is designed to ensure they act in your best interests. 

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