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We've helped over 12 million people Dream Big since 2005 and have more than double the 5-star Trustpilot reviews than any other provider.
Easy enough to get travel insurance
Easy enough to get travel insurance, not too many questions
DEBBIE,
easy to complete form for insurance
easy to complete form for insurance
customer,
Easy on line purchase.
I was pleasantly surprised with the discount
for purchasing on line, which was easy to do.
Judith Grinsted,
Dream Big with cover that’s tailored to your needs
Choosing a travel insurance provider you can trust doesn’t need to be confusing or overwhelming. We’ll tailor your cover to your needs and build a policy that suits you – so you can get back to planning your dream holiday.
Pick the cover limits that best protect your plans
Add optional extras such as gadget cover and Cruise Plus Cover
With the right level of cover, you can go ahead and live those big dreams.
Constant improvements on cover
We’re always improving our cover options to help protect your plans and give you extra reassurance.
We’ve recently introduced Travel Doctor**, our new 24/7 non-emergency medical video call service that comes free of charge with your policy. So you can relax knowing that you can speak to an English-speaking GP via video call while you’re away – as well as find other medical services such as dentists and paediatricians.
We’re people too with honest values
We’re people too with honest values
We’re a friendly bunch and look after everyone who is part of the Staysure family.
Whether you’re calling in with a question about your cover or looking to join us to progress your career, you’ll get to know us pretty well.
We live by four values:
1. Dare to be different
2. Better together
3. Keep it real
4. Always do the right thing
If you wish you were here, check out our latest vacancies.
Helping you Dream Big
We want to make sure you have the best experience with us. Our top-notch customer service is one of the reasons why we’ve been voted Best Company for Travel Insurance for 9 years in a row(2016 - 2025) at the British Travel Awards.
We’re also really proud to be the most reviewed travel insurance provider in the country, with over 500,000 Trustpilot reviews and a rating of ‘Excellent’ – along with double the 5-star reviews than anyone else. So you know you can rely on us to always do the best we can for you.
Ryan Howsam
Founder and chairman of Staysure
20 years of dreaming big
Ryan Howsam founded Staysure in 2004 with one big dream – to offer over 50s in the UK cover for pre-existing medical conditions.
Today, we employ over 700 people across the UK and internationally as part of the Staysure Group. As a privately owned company, we continue to make decisions based on the needs of our customers, not for shareholders.
We do things by the book
Doing things the right way is important. You know that. After all, if you’ve read down to here? You’re a pretty thorough person.
You may want to know about the rules and regulations to make sure we really know our stuff.
There are a number of governing bodies that help make sure we’re doing things by the book.
From protecting your personal information to making sure we’re not making false or misleading statements on our website or in an advertisement or by any other means.
These include bodies with three letter acronyms including the FCA (Financial Conduct Authority), the iCO (Information Commissioner’s Office), the FOS (Financial Ombudsman Service) and the Financial Services Commission (FSC).
It’s a good idea to check that any financial insurer you choose is registered with the FCA on their Financial Services Register.
We take this sort of stuff seriously and even have a team who live and breathe compliance to make sure we’re doing things by the book. We don’t believe in cutting corners as it’s not the right thing to do. They review every single piece of information we provide before it’s launched to make sure we’re doing things right.
If you think we’re not doing something as well as we could, or have a complaint, then we really do welcome your feedback.
Where you have a valid claim, and your medical expenses exceed £350 we will look to settle the bill directly with the medical provider where possible. Just call the 24-hour emergency helpline listed on your validation certificate.
If you require emergency assistance and need help translating our 24 hour emergency helpline is there to help.
If you need to call Staysure Asstance helpline during an insured event or receive a call then you can claim back the cost when submitting your claim.
Yes, if you have pre-booked a flight and either your first outward or final inward international flight is delayed as a direct result of a strike or industrial action, adverse weather conditions, failure of air traffic control systems, or mechanical breakdown of aircraft, sea vessel, coach or train then you have a valid claim.
You’ll be covered for cancellation of your holiday if the Foreign, Commonwealth & Development Office have issued a warning against all but essential travel because of natural disasters, such as a typhoon, hurricane or earthquake with any policy if this was an unforeseen event.
Yes, we can cover you if you are made redundant provided you qualify for a redundancy payment under current legislation applicable within your home country.
In the event of a valid claim, we will ask you to provide confirmation you will receive redundancy payment from your employer.
If you require more than our standard packages we have some optional extras to choose from:
*UK’s favourite based on more 5-star Trustpilot reviews than any other provider.
**Travel Doctor is powered by Air Doctor. Up to 3 appointments per insured person, per policy. Geographical restrictions and full T&C's apply, see terms & conditions for more information.
