Most reviewed travel insurance provider
Voted Best Company for Travel Insurance 7 years in a row by the British Travel Awards
Most reviewed travel insurance provider
Most reviewed travel insurance provider with 408,635 reviews
Most reviewed travel insurance provider
Defaqto 5 star rated Travel Insurance Comprehensive and Signature cover
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Get a faster response from a member of our team.
Chat opening hours: Mon-Fri 8:30am to 6pm , Sat 9am to 5pm , Sun closed ,
Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into My Staysure.
Call Us 03330 144512
Opening hours: Mon–Fri 8:30am to 8pm , Sat 9am to 5:30pm , Sun 10am to 4pm ,
Sales Team 0333 006 8052
Customer Service

Holiday Cancellation Insurance

Holiday cancellation insurance can cover you if you’re forced to cancel your travel plans, or cut a trip short.

  • Cancellation cover up to £10,000*
  • Cover for most pre-existing medical conditions
  • Cover if you need to cut your trip short 

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What is cancellation cover for travel insurance? 

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Why Choose Staysure?

Over £53 million in claims paid in 2022

Over £53 million in claims paid in 2022

As provided by our underwriter.
We’ve given over 10m people peace of mind

We’ve given over 10m people peace of mind

Data covers Jan 2005 - Jan 2023
Most pre-existing medical conditions covered

Most pre-existing medical conditions covered

Generous cancellation cover up to £10,000

Generous cancellation cover up to £10,000

You’ll need to let us know about any pre-existing medical conditions when taking out travel insurance.

This is so you can travel with confidence, knowing that you have the right cover in place.

What's Covered?

Basic
Medical emergencies and repatriation Up to £5m
Cancellation Up to £500
Cutting your holiday short Up to £500
Baggage Up to £300
Travel delay Up to £300
Money and passport Up to £300
COVID-19
Excess £129
Comprehensive
Medical emergencies and repatriation Unlimited
Cancellation Up to £5k
Cutting your holiday short Up to £5k
Baggage Up to £2.5k
Travel delay Up to £1.5k
Money and passport Up to £500
COVID-19
Excess £99
Signature
Medical emergencies and repatriation Unlimited
Cancellation Up to £10k
Cutting your holiday short Up to £10k
Baggage Up to £5k
Travel delay Up to £1.5k
Money and passport Up to £500
COVID-19
Excess £0
Basic Comprehensive Signature
Medical emergencies and repatriation Up to £5m Unlimited Unlimited
Cancellation Up to £500 Up to £5k Up to £10k
Cutting your holiday short Up to £500 Up to £5k Up to £10k
Baggage Up to £300 Up to £2.5k Up to £5k
Travel delay Up to £300 Up to £1.5k Up to £1.5k
Money and passport Up to £300 Up to £500 Up to £500
COVID-19
Excess £129 £99 £0

These are just a few of the things our policy covers. For the ins and the outs, take a look at our policy wording.

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Optional extras

100 Day Upgrade
- Add cover to your Comprehensive or Signature Annual policy before you travel

If you’re 70 and under, you can increase your standard 50 day trip duration up to 100 days for one round-trip.
Cruise Plus Cover
- Add cover to your Comprehensive or Signature policy

Off on a cruise? This covers extras like not being able to dock at a scheduled port due to bad weather and cabin confinement.
Excess Waiver
- Cover included on a Signature policy
- Add cover to your Comprehensive policy

Add Excess Waiver to your policy and there’s no excess to pay for any claims you make. This can’t be added retrospectively and does not apply to Gadget cover or Car Hire Excess Waiver.
Gadget Cover
- Cover included on a Signature policy
- Add cover to your Comprehensive policy

Protect your gadgets (phones, tablets, cameras, e-readers, etc.) for up to £2,000 per person when you’re on holiday. Cover against accidental loss, damage, theft, and unauthorised usage.
Travel Disruption Cover
- Add cover to any policy

Additional cover for cancelling or cutting your trip short if the FCDO advises against all or all but essential travel to your destination due to an unforeseen event such as earthquake, fire, flood, or hurricane.
Winter Sports
- Cover included on Comprehensive and Signature Annual policies
- Add cover to your Comprehensive or Signature Single Trip policy

Cover for winter sports holidays. Cover your ski equipment against accidental damage or loss, and claim back the costs of any unused ski passes. Plus compensation for piste closures and avalanches.
Staysure Travel Insurance
5.0 -
"I was unexpectedly diagnosed with an illness that was thankfully cured by surgery. I travel a lot and was unsure how this would affect travel insurance. I phoned Staysure and was given clear and helpful information, asked quite detailed health questions and was finally given a very competitive quote for an annual policy with the option to pay monthly. Very efficient service, great company to deal with."
5.0 -
"Quick and easy to navigate the site and great prices, we always use this company and won't be changing, great value"
5.0 -
"Have used Staysure for a number of years. 2 yrs ago had to cancel our holiday because my husband needed an urgent operation. Staysure sorted our claim with no fuss or hassle and quickly."

*Available on Signature policies only.
**British Travel Awards
^COVID-19 cover rated Superior by a major independent consumer association.